Citations with the tag: TELEPHONE call accounting
Results 1 - 50
- Billing for interconnect.
Lee, K.; Ng, Dave // Telecommunications - International Edition; Nov99, Vol. 33 Issue 11, p81Relates that the complexity of and the increase in interconnect agreements among telecommunication firms in Europe resulted in the demand for sophisticated billing solutions. Efforts of international operators to replace the international accounting rates system used for charging interconnect...
- Tech Spotlight.
Lee, K.; Ng, Dave // Hotel & Motel Management; 11/15/2004, Vol. 219 Issue 20, p34Features a call accounting system designed to provide enhanced connectivity for the hotel industry customers.
- Systems/Link debuts prepaid option.
Meyers, Jason // Telephony; 07/14/97, Vol. 233 Issue 2, p16Features System/Link's Home & Away billing software for telephone companies. Capabilities; Target customers.
- Olympian call control.
Garrett, Maynard // Communications News; Nov96, Vol. 33 Issue 11, p20Reports that a call accounting system from Lucent Technologies gave managers of the Atlanta Committee for the Olympic Games, the control they needed to make the calls necessary during the preparations of the 1996 Olympics in Atlanta Georgia. Monthly toll charge of the committee; Information on...
- Call accounting.
Garrett, Maynard // Communications News; Nov96, Vol. 33 Issue 11, p23Provides information on products relating to call accounting. Names of the products; Description on how the products work; Contact point for more information.
- Take a look at the future of call accounting.
Ruykhaver, Charles // Communications News; Aug2000, Vol. 37 Issue 8, p22Focuses on the demand for call-accounting system. Reasons for the implementation of such system; Uses of call detail records; Trend in call accounting; Impact of the advent of the Internet on call-accounting service bureaus.
- 24 x 7: Hurstville Residents Get Live 24-Hour Service.
McCarthy, Glenn // Public Management (00333611); Apr2000, Vol. 82 Issue 4, p4Reports that residents of Hurstville City in Australia can get personal attention in response to their phone calls on a range of council services. Effort made to supplement the customer service team of the council; Implications of the introduction of the service.
- Call Accounting For Converging Networks.
Lidyard, Dave // Business Communications Review; Jun2002, Vol. 32 Issue 6, p56Discusses the use of network accounting systems by business organizations to help consolidate activity data. Information on products and services designed to meet billing requirements of converged networks; Mediation in converged networks; Concerns about costs of wireless services.
- CHECK THAT PHONE BILL!
Lidyard, Dave // Management Review; Sep85, Vol. 74 Issue 9, p6Reports on Telesearch's auditing of businesses' telephone bills for overcharges and arranges for refunds. Amount collected by the company in overcharges for customers since its formation in 1982; Common mistakes in billing.
- Who gets the bill?
Doster, Stephen; Lidyard, Dave // Communications News; Aug98, Vol. 35 Issue 8, p54Discusses various aspects of network accounting. Comparison with traditional call accounting; Policy management strategies; Difference in call record collection; Providing ways to rate calls which can be used to charge users and departments on a per-minute or per-packet basis.
- Latest call and IT accounting products, services.
Doster, Stephen; Lidyard, Dave // Communications News; Aug98, Vol. 35 Issue 8, p58Features call and information technology accounting products and services available as of August 1998. Includes Telemate.Net, a software product for managing Internet usage from Telemate Software; Telecom Bill Tracking for Windows software from TTi; Voice messaging systems from Vitel Software Inc.
- For whom the bill tolls.
Doster, Stephen; Lidyard, Dave // Communications News; Jun97, Vol. 34 Issue 6, p24Features Alltel's installation of a communication system for the accounting of telephone calls in Advent Christian Village, Dowling Park, Florida. Features of the digital Centrex and call accounting system installed in the village; Ability of the communication system to support call accounting...
- Getting the Signals Clear.
Phillips, Dan // Lodging Hospitality; 5/1/2002, Vol. 58 Issue 6, p37Provides answers to a question about integrating telecommunications and call-accounting in an ASP environment. Capabilities of a buffer box when added to a hotel's call accounting system; Requirements to integrating telecommunication and call-accounting system.
- Hold the phone!
Brown, Ann // Black Enterprise; Dec97, Vol. 28 Issue 5, p150Presents how travelers can prevent excessive phone charges. Mexico as the worst destination to make calls from; Tips in using pay phones; Where to file complaints. INSET: Medical Rx overseas..
- Call Accounting And Billing For IP Services.
Borthick, Sandy // Business Communications Review; Aug2001, Vol. 31 Issue 8, p28Focuses on the development of call detail records and call accounting systems for voice-over Internet protocol (VOIP) services. Ways call records are being created; Growth rate of VOIP in the United States; Adoption of the Internet Protocol Detail Record format by telecommunication companies.
- The facts about call accounting and network management systems.
Scotti, Joseph // New Hampshire Business Review; 9/13/96, Vol. 18 Issue 19, p21Informs on call accounting and network management systems. Availability of personal computer-based systems that assist companies in providing accountability for amount spent on telecommunications; Major components of a call accounting and network management system.
- CEO says lack of CPP is reason U.S. is behind Europe.
Weaver, Heather Forsgren // RCR; 02/28/2000, Vol. 19 Issue 9, p56Presents views of Boston Communications Group Inc. chief executive officer E.Y. Snowden on the significance of using calling pay party (CPP) services in the United States. Context of the CPP service process; Proposals for nationwide deployment of CPP; Criticisms and disagreements on CPP call...
- Close look at call traffic results in healthy savings.
Weaver, Heather Forsgren // Communications News; Aug95, Vol. 32 Issue 8, p57Focuses on Utah-based Intermountain Health Care's use of a call accounting system to analyze traffic on a private network. Cost savings via the system.
- Paychex manages telecom resources with Centrex and MOSCOM's INFO/MDR.
Gunderman, Robert D.; Henderson, Gerry // Telecommunications - Americas Edition; Jul95, Vol. 29 Issue 7, p64Focuses on Paychex Inc.'s use of MOSCOM's INFO/MDR for its call accounting needs. Centrex as the company's phone service of choice; Features of INFO/MDR; Installation of INFO/Manager software at Paychex; Allocation of the company's long-distance expenses.
- Does your switch have amnesia?
Ross, Glenn; Miller, Bob // America's Network; 09/15/99, Vol. 103 Issue 14, Pushing the Envelope pS20Discusses how forgotten and misreported records can cost telephone companies a lot of money. Importance of finding the best methods for tracking and ensuring that calls are routed and billed accurately; Why switches fail to record accurate call detail records; Need to use trending in...
- The business trip.
Hobica, George // Travel & Leisure; Dec97, Vol. 27 Issue 12, p111Focuses on the costs of making long distance calls. Benefits of calling cards; Four common types of calls; Comparison of the prices offered by three call vendor companies.
- Account Code.
Hobica, George // Network Dictionary; 2007, p19A definition of the term "account code" is presented. It is a numeric code that should be entered to dial long distance numbers in some companies in order to control telephone billing. It is also used to protect against telephone abuse and to track calls back to the person or project originating...
- Information Request.
Hobica, George // Network Dictionary; 2007, p243An encyclopedia entry on "information request" (IRR) is presented. It refers to a Registration, Admission, and Status protocol (RAS) message in the H. 323 voice over Internet Protocol (VOIP) network that allows Gatekeepers to maintain call accounting information. This is done by reporting the...
- Keeping Tabs On Wireless Usage.
Lopez, Ed // Wireless Week; 11/01/99, Vol. 5 Issue 44, p34Deals with CallPrint, a wireless call-management computer software from Amik Inc. designed for law firms and businesses that bill clients for their time. How CallPrint works; Number of seconds it takes to reprogram CallPrint according to Ron Crompton, Amik's director of marketing; Cost of...
- 0870 ban may be extended.
Lopez, Ed // Pulse; 4/23/2005, Vol. 65 Issue 16, p13The article reports that practices could be banned from using 084 local-call rate telephone numbers as well as the national 0870 prefix. The Department of Health has asked PCTs to review whether practices can use any non-geographic numbers. The ban would come despite the Government having given...
- Creative pricing, customizing lead CAS trends.
Adams, Bruce // Hotel & Motel Management; 11/15/2004, Vol. 219 Issue 20, p34Creative pricing, customization and centralization are three trends in the call-accounting system (CAS) industry that are giving hoteliers some hope to revive a long-dormant source of revenue in the United States. A CAS tracks phone calls made on the hotel's private branch exchange computes a...
- Hi, My Name Is...(Click!).
Elvin, John // Insight on the News; 03/13/2000, Vol. 16 Issue 10, p34Discusses the problems encountered by pollsters in the United States. Ratio on the number of calls to the number of people to get their opinions; Reason for the resentment of people in entertaining calls about polls.
- Issues & Trends.
Erchner, John; Couret, Christina // American City & County; Jan2000, Vol. 115 Issue 1, p14Discusses several issues and trends in city and county management in the United States as of January 2000. Distribution of automatic external defibrillators at multiple facilities in Owen County, Indiana; Urban design study conducted by East Palo Alto, California; Upgrading of the call...
- Companies Debut Web-based Call Accounting Software.
Erchner, John; Couret, Christina // Customer Interface; Feb2002, Vol. 15 Issue 2, p51No abstract available.
- Hosted Billing Services For Enterprises.
Erchner, John; Couret, Christina // Business Communications Review; Aug2001, Vol. 31 Issue 8, p30Focuses on the delivery of hosted call accounting services by SAI and Soft-ex. How the hosted solutions work; Information on the charging of Internet Protocol usage; Job of SAI as an application service provider for processing Cisco Call Manager records.
- Tinker FCU Updates Call Monitoring.
Erchner, John; Couret, Christina // Credit Union Executive Newsletter; 6/17/2002, Vol. 28 Issue 20, p4Reports on the telephone call monitoring system of Tinker Federal Credit Union. Details on the inefficient method of recording calls of the company; Information on the development of the innovative recording and monitoring system; Benefits in using the innovative system.
- FCC Concludes Debate On Calling Party Pays.
Vaughan, Allyson // Wireless Week; 04/23/2001, Vol. 7 Issue 17, p10Reports that the United States Federal Communications Commission decided against adopting rules that would encourage telecommunication carriers to develop a calling-party-pays (CPP) system. Implication of the decision; Details on the CPP system.
- Designed for the fee-based adviser.
Vaughan, Allyson // Accountancy; Feb1990, Vol. 105 Issue 1158, p35The article reports on the launch of Interdeal, a telephone share dealing service by Sharelink to allow accountants to buy and sell for their clients and for themselves. The Interdeal service includes a range of flexible commission structures and administrative arrangements and there is a choice...
- Promus, Lucent design GuestWorks.
Jesitus, John // Hotel & Motel Management; 6/17/96, Vol. 211 Issue 11, p44Focuses on the GuestWorks system from Lucent Technologies, which provides advanced call processing capabilities. Application in the hotel industry; Combination of voice-mail capabilities and call-accounting functionality; Enhanced information access for hotel guests.
- Wild bills.
Solnik, Claude // Long Island Business News (7/1993 to 5/2009); 7/27/2001, Vol. 48 Issue 30, p1Reports on the fraudulent telephone bills charged by Verizon to Hofstra University in Hempstead, New York. Details of the investigation conducted by the Communication Research Consultants Inc.; Charges over the agreed-on rate for features on high-speed, fiberoptic T-1 lines; Imposition of...
- your money.
Quinn, Jane Bryant // Good Housekeeping; Nov2001, Vol. 233 Issue 5, p58Focuses on money-related issues. Discussion on telephone call accounting; Ways of cutting debt; Energy conservation efforts of utility companies and manufacturers.
- Web-based PMS Here To Stay.
Munson, Rick // Lodging Hospitality; 6/1/2005, Vol. 61 Issue 8, p54Focuses on the popularity of Internet-based property-management system (PMS) in the hotel industry. Computers are used 24 hours a day. Critical revenue points including point of sale and call accounting must be maximized. Multiple departmental computer systems linked to your property-management...
- Crooks and CLECs.
Brothers, Art // America's Network; 08/01/2000, Vol. 104 Issue 12, p102Deals with the policy of imposing collection of money for in-collect calls. Situations that allow fraud within the network.
- Call Setup Time.
Brothers, Art // Network Dictionary; 2007, p84A definition of the term "call setup time" is presented. In telecommunication, it refers to the time need to establish a switched call between users. In data communication, it refers to the total length of time needed to establish a circuit-switched call between terminals.
- FBI Intelligence Investigations: Coordination Within Justice on Counterintelligence Criminal Matters Is Limited: GAO-01-780.
Brothers, Art // GAO Reports; 7/16/2001, p1This report reviews the coordination efforts involved in foreign counterintelligence investigations where the Foreign Intelligence Surveillance Act has been or may be employed. The act established (1) requirements and a process for seeking electronic surveillance and physical search authority in...
- Rethinking Call Accounting.
Harris, Robert Lee // Business Communications Review; Aug2005, Vol. 35 Issue 8, p52This article discusses various issues related to telephone call accounting. According to a communications manager with a large information technology equipment company, call accounting has features that greatly support running the business. It can be used to provide corporate security with...
- Plugging Revenue Leaks.
Marek, Sue // Wireless Week; 8/15/2004, Vol. 10 Issue 17, p14Discusses the significance of call data records to the improvement of the revenue of wireless operators. Evaluation of the compensation process of a firm; Use of the records in the validation and appropriate charging of the services provided by the company; Contribution of call data information...
- Cost Control And Converged Networks.
Harris, Robert Lee // Business Communications Review; Jul2004, Vol. 34 Issue 7, p28Telemanagement vendors of that era when domestic long distance rates were 30 cents per minute or more and overseas calls even higher-claimed that employees would stop making unauthorized calls if they thought that a call accounting system had been installed. Getting individual employees to...
- Turn calls into business intelligence.
Harris, Robert Lee // Communications News; Apr2000, Vol. 37 Issue 4, p96Deals with US West Call Reports and Call Reports Online, the call-reporting or call accounting services of US West and OneLink Communications. Potential role of call-reporting in business intelligence; Features of US West Call Reports and Call Reports Online; Benefits of the services to Harris...
- tech talk.
Adams, Bruce // Hotel & Motel Management; 11/15/2004, Vol. 219 Issue 20, p34The paper presents development in call accounting systems in the United States as of November 2004. The Cendant Hotel Group average nearly $1 million a day in bookings made through its nine brand Web sites during the summer. Groople, an online marketplace for group Travel, announced deals with...
- Telemarketers say they like caller ID.
Adams, Bruce // Marketing News; 08/04/97, Vol. 31 Issue 16, p8This article focuses on the Caller ID telephone service. Doreen Totaro of Denver says she gets a "azillion" telemarketing calls every day, so she signed up for Caller ID service to screen them out. And the American Telemarketing Association actually likes that. There is no way to measure how...
- Untangling All Those Multi-Carrier Telecom Charges.
Adams, Bruce // Treasury & Risk Management; May2005, Vol. 15 Issue 5, p14Announces the release of the 5.0 Enterprise Telemanagement Solutions Suite, a product that can help companies make sense of the confusing telecommunication equipment and service billing, from MBG Inc. Design of the product to secure hosted service that can take data and billing information from...
- Orange PCNs.
Adams, Bruce // Management Services; Jun94, Vol. 38 Issue 6, p28Hutchison Inc. has named its new personal communications network--Personal Communication Network--service as Orange. It has virtually covered a large portion of mobile phone users in North West, West Midlands, south zone and Home Counties of Great Britain plus they are planning to extend to 90...
- Lack of consensus stalls calling party pays.
Weaver, Heather Forsgren // RCR; 11/30/98, Vol. 17 Issue 48, p10Reports on the pending approval of the Federal Communications Commission for the implementation of calling party pays operations in the wireless communications industry in the United States. Reason for pending implementation; Mechanics of calling party pays; Interest of Personal Communications...
- Caller ID gets wires crossed in court.
Schlossberg, Howard // Marketing News; 9/3/1990, Vol. 24 Issue 18, p1This article deals with the increasing popularity of Caller ID, a service that allows users to view and record the number of a caller. The technology used in this new service is already being marketed in six Eastern states. Permission to start marketing Caller ID and related services are being...
