Phone Etiquette

May 2013
Business Soft Skills: Phone Etiquette;2013, p1
Trade Publication
Video length: 19:39. The phone is still an important form of communication. It can be the only contact a person may have with you. The impression you leave on the phone with a caller will stay with them long after the call is completed. Being professional and using proper phone etiquette is an absolute necessity in business. This video will teach the six rules in using proper phone etiquette.


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