Total quality leadership

Yates, Ronald
January 1995
Vital Speeches of the Day;1/15/95, Vol. 61 Issue 7, p211
Presents the speech by the general and commander of the US Air Force Materiel Command delivered during the Computing Devices TQM Conference, in Minneapolis, Minnesota, dealing with the issue of total quality leadership (TQL). Description of how TQL applies to the military; Benefits of TQL to the industry, government and the academia.


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