Serving up a sense of satisfaction guaranteed
- Lily Tomlin's take on customer service. Smith, Bob // Management Review;Jul94, Vol. 83 Issue 7, p17
Presents a video training medium for customer service featuring comedienne Lily Tomlin. Emphasis on customer service; Willingness to become one with the crowd; Satisfaction of both business and professional needs; Combination of perspectives on business and acting; Research on the topic of...
- Audiovisual media: Computer software. Simpson, Carol // Booklist;Jul95, Vol. 91 Issue 21, p1893
Reviews the computer software Graphs & Tracks, by The Academic Software Library.
- New certificate program at Cayuga Comm. College. // Business Journal Serving Southern Tier, CNY, Mohawk Valley, Fing;09/15/97, Vol. 11 Issue 19, p26
Reports on Auburn, New York-based Cayuga Community College's Business and Industry Center's offering of a customer service certificate program called `Agility Through Quality.' Schedule for different modules of the certificate program.
- Tough customers. Stodder, Gayle Sato // Entrepreneur;Feb1995, Vol. 23 Issue 2, p58
Provides tips on the right way of dealing with client problems in entrepreneurial work.
- Service with a smile. Fitzpatrick, Eileen // Billboard;11/5/94, Vol. 106 Issue 45, p100
Reports on Sight & Sounds Distributors' course on customer service in the United States.
- Zurk's Alaskan Trek. Crisci, Gerald // Instructor-Intermediate;Mar1997, Vol. 106 Issue 6, p82
Reviews the educational software Zurk's Alaskan Trek from Soleil Software Inc.
- THE CHILDREN'S WRITING AND PUBLISHING CENTER. // School Library Journal;May89, Vol. 35 Issue 9, p52
Reviews the computer software, 'The Children's Writing and Publishing Center.'
- Home movie-making tools. Moore, Philip // Australian PC User;Oct2011, Vol. 23 Issue 10, p54
The article evaluates several video editing software including the Avid Studio from Avid Technology Inc., the Magix Movie Edit Pro 17 Plus from Magix AG, and the Adobe Premiere Elements 9 from Adobe Systems Inc.
- Facts On File World News CD-ROM. Roberts, Randall L.; Kohl, David F. // Reference & User Services Quarterly;Fall98, Vol. 38 Issue 1, p84
Reviews the computer software Facts On File World News CD-ROM.