July 2012
Fabricare Canada;Jul/Aug2012, Vol. 56 Issue 4, p26
Trade Publication
Information about the International Drycleaners Congress that was held in the Hyatt Hotel in Baltimore, Maryland on May 11-14, 2012 is presented. Topics discussed include the importance of retaining customers by building special relationships, the habits of highly effective cleaners and the importance of being consistent in all promotions. The event featured several experts in the industry including Alan Berg, Ken Uchikoshi and Diana Vollmer.


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