Conference Reports - Improving Asia's claims management

January 2011
Asia Insurance Review;Jan2011, p40
Trade Publication
The article offers information on the International Federation of Adjusting Association's (IFAA) 2nd Regional Claims Conference 2010. The conference focused on the four-critical parts in a claims cycle: initial response, recovery issues, technical aspects, and concluding the claim. Peter Newall, Managing Director, Claims and Liability, Swiss Re in Hong Kong, China, said loss adjusters require particular attributes to be effective.


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