I am not a number

February 2011
Utility Week;2/18/2011, Vol. 34 Issue 6, p17
Trade Publication
This article presents the highlights of a roundtable discussion held by the journal "Utility Week" in Great Britain in February 2011. Supported by data analytics specialist SAS, the discussion was attended by a group of experts from inside and outside the utility industry. The group suggested to develop the relationship of utilities with customers to ensure the success of the launch of a meter.


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