TITLE

Sir Rocco urges agents to 'charge for your services'

AUTHOR(S)
Robertson, Edward
PUB. DATE
January 2010
SOURCE
Travel Weekly (UK);1/22/2010, Vol. 5, p12
SOURCE TYPE
Trade Publication
DOC. TYPE
Proceeding
ABSTRACT
Information about several papers discussed at an annual conference of the Association of Independent Tour Operators Specialist Travel Agents (AITO STA) on January 16-17, 2010 is presented. The prominent speaker hotelier Rocco Forte recommended delegates to start charging for the information they provide and the services they offer. Rocco suggests that hotel owners should focus on the quality of service and its properties rather than competing on prices
ACCESSION #
48480372

 

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