Six Reasons To Be Bullish

Cheney, Bill
February 2011
Credit Union Journal;2/28/2011, Vol. 15 Issue 9, p10
Trade Publication
In this article, the author discusses the importance of the credit unions (CUs) to customers in the U.S. He claims that CUs may well be the best-kept secret in financial services, where people continue to expect to help them and their families. He contends that CUs are making good, solid loans, indicating that annualized loan losses at CUs were well below those of banks overall. He claims that CUs are held as financial institutions dedicated to maximizing services to members.


Related Articles

  • Know Which Members Want High-Touch. Kuehn, Kathryn // Credit Union Executive Newsletter;12/18/2000, Vol. 26 Issue 41, p4 

    Points out the need to distinguish credit union members who require face-to-face service from those who do not when planning product delivery systems.

  • CUs stay true to social mission. Hampel, Bill // Credit Union Magazine;Apr2002, Vol. 68 Issue 4, p19 

    Focuses on the social mission of U.S. credit unions, to provide service to all members including those from lower-income households. Findings of the Filene Research Institute publication 'Who Uses Credit Unions?'; Results of the analysis by the National Community Reinvestment Coalition of Home...

  • ON DEADLINE.  // Credit Union Journal;4/14/2008, Vol. 12 Issue 15, p1 

    The article reports developments in the credit industry in the U.S. Amendments was proposed by the Division of Banks to its credit union rules giving state chartered credit union parity with federal charters on consumer loan maturities, indirect lending, securities brokerage and services to...

  • How One CU Puts Data Culled From Live Chat To Work. Jepson, Kevin // Credit Union Journal;7/19/2004, Vol. 8 Issue 29, p8 

    Reports on the launching of an online knowledge built from the live chat sessions of the General Mills Federal Credit Union in Minnesota. Provision of real-time sales and customer service for Internet-based business; Categories of questions and answers related to financial services; Expansion of...

  • THE IVR WORKHORSE. Roche, Terence // Credit Union Management;Mar2006, Vol. 29 Issue 3, p50 

    The article reports on the use of interactive voice response (IVR) system by credit unions in the U.S. Credit unions thinking of upgrading or replacing their IVR system can look at it on three ways: IVR as a stand-alone system, as an integrated call center solution or as an part of an overall...

  • Financial Center. Kaelble, Steve // Indiana Business Magazine;Aug2004, Vol. 48 Issue 8, p43 

    Focuses on the Indianapolis credit union known as Financial Center. Background of the credit union; Business services offered; Customer service; Services offered for small businesses; Response from the business community.

  • Being Heard Over All The Noise. McConney, David // Credit Union Journal;5/22/2006, Vol. 10 Issue 20, p18 

    The article discusses the significance of technology tools in credit unions to attract clients in the financial services industry in the U.S. The author states that aligning technology with strategy and utilize the appropriate resources to help improve member services will ensure good business...

  • CUES SKYBOX.  // Credit Union Management;Feb2005, Vol. 28 Issue 2, p62 

    Provides insights from the financial services industry and credit unions regarding the creation of member value. Essence of consumer wants and needs; Need to understand member's problems; Prescription of appropriate solution.

  • Calculated RETURNS. Jepson, Kevin // Credit Union Journal;11/15/2004, Vol. 8 Issue 46, p11 

    Reports on the survey indicating the tendency for credit union members to conduct online research before making financial decisions in the U.S. Initiative of some credit unions to offer calculators to help online members; Usability of the calculators in enhancing sales; Reaction of members on...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics