Leading with Two Ears and One Mouth

Bowling, Karen
July 2010
Marketing Health Services;Summer2010, Vol. 30 Issue 3, p32
Academic Journal
In this article the author identifies the characteristics of a leader that help her succeed in the health care system industry. She stresses that being a leader is both exciting and overwhelming because of the uncertain impact of health care reform, more pressure for better customer's value, and challenging economic times. She adds that an effective leader understands, anticipates, and exceeds the expectation of customers by listening to them.


Related Articles

  • Leadership Skills for Healthcare Reform. Dolan, Thomas C. // Healthcare Executive;Sep/Oct2010, Vol. 25 Issue 5, p6 

    In this article the author discusses the leadership skills required for healthcare executives to deliver healthcare reform in the U.S. He mentions that the Patient Protection and Affordable Care Act (PPACA) is the greatest change in healthcare delivery since Medicare and Medicaid. He also...

  • 8 tips to help managers become effective leaders.  // Manager's Legal Bulletin;9/1/2014, Vol. 28 Issue 17, p4 

    The article offers tips on how to help managers become effective in their leadership such as acting with integrity, providing resonating analogy and making a bold statement.

  • Systemic thinking. Banister, Sandra // BRW;10/17/2013, Vol. 35 Issue 39, p10 

    A letter to the editor is presented in response to the article "10 Ways to Be a Better Leader" which appeared in the October 3-9, 2013 issue.

  • State of 2010 Leadership. Shelton, Ken // Leadership Excellence Essentials;Dec2010, Vol. 27 Issue 12, p2 

    The author looks at the state of leadership in the U.S. as of 2010. He cites that he found out from the Forum Leadership Challenges Index that leaders are increasingly seeking ways to enhance performance by developing more leaders. He notes that leadership bench strength is the greatest concern...

  • Lean back, listen, and own up. MURPHY ENRIGHT, SHARON // American Journal of Health-System Pharmacy;8/15/2015, Vol. 72 Issue 16, p1393 

    The article presents "Lean back, listen, and own up," by Sharon Murphy Enright, recipient of the 2015 Harvey A.K. Whitney Lecture Award, focusing on the changes in the healthcare system. Topics covered include the importance of critical thinking, efficiency, and productivity in the working...

  • Comparing Health Systems in Four Countries: Lessons for the United States. Brown, Lawrence D. // American Journal of Public Health;Jan2003, Vol. 93 Issue 1, p52 

    The Rekindling Reform initiative examined the health systems of 4 countries: Canada, France, Germany, and Great Britain (United Kingdom). From the 4 country reports published in this issue of the American Journal of Public Health, 10 crosscutting themes emerge: (1) coverage, (2) funding, (3)...

  • Patients and consumers. Jensen, Greg // H&HN: Hospitals & Health Networks;Oct2016, Vol. 90 Issue 10, p10 

    A letter to the editor is presented in response to the article "Trends in Chronic Care and Wellness for Patients and Consumers" in the September 2016 issue.

  • leadership or followership: one or both? Cavell, David P. // hfm (Healthcare Financial Management);Nov2007, Vol. 61 Issue 11, p142 

    The article discusses the significance of understanding the traits and characteristics possessed by leaders and followers. The author presents his experience with his students concerning their desire to be good followers and appreciate the skills expressed by leaders. The author stresses that...

  • Leadership with a small "l".  // BMJ: British Medical Journal (Overseas & Retired Doctors Edition;1/31/2011, Vol. 340 Issue 7740, p265 

    The article discusses the author's view on the leadership in the British health care. It describes a leadership role to optimise the performance of a certain organization. It outlines several barriers that prevent physicians for taking a greater leadership role. It suggests a medical and...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics