Should airlines make promises they can't keep?

Calder, Simon
September 2009
Travel Weekly (UK);9/25/2009, p8
Trade Publication
The article presents the author's opinion on why the laws encourage airline companies to sell flights that are unlikely to take off. He states that the travel industry is not known for its generous trading margins and the suppliers can enjoy the positive cash flow that the law provide. He says that the law allows tour operators to put programmes on sale and later cancel them, refunding deposits. He states that the airlines can also cancel departures up to two weeks ahead without penalty.


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