Stop signs

Lakey, Alan
September 2009
Money Marketing;9/17/2009, p33
In this article, the author discusses the complaint statistics for 2006-2008 by the Financial Services Authority (FSA) in Great Britain regarding insurances, income protection and pension plans. According to the author, only 30 percent of the complaints have reached the Financial Ombudsman Service (FOS). The re-establishment of the 15-year long stop is also discussed.


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