Sealing the Cracks, Not Falling Through: Using Handoffs to Improve Patient Care

Paine, Lori A.; Millman, Anne
March 2009
Frontiers of Health Services Management;Spring2009, Vol. 25 Issue 3, p33
The article discusses the author's views on the methods that John Hopkins Hospital in Baltimore, Maryland, use to improve the handoff process in the inpatient setting. She noted that a healthy respect for the inherent vulnerability of the transitions and diligence by the staff to integrate routine procedures can help avoid the hazards of transitions. She suggested that technology that support accurate and current knowledge transfer can be used to minimize defects in the process.


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