Manners on the Mind

Santalucia, Carol
December 2007
Marketing Health Services;Winter2007, Vol. 27 Issue 4, p41
Academic Journal
A letter to the editor is presented in response to the article "Infinite Excellence," by Lynne Cunningham, Zani Weber, and Karen Cook in the Summer 2007 issue.


Related Articles

  • Letters. Gurwitz, Paul M.; Semon, Thomas T. // Marketing News;6/5/95, Vol. 29 Issue 12, p4 

    Two letters to the editor is presented in response to the articles published in April 24, 1995 issue of the the journal "Marketing News," including "Are You Measuring Satisfaction or Perception?" by Georgette M. Zifko-Baliga.

  • Letters to the Editor.  // Qualified Remodeler;Sep2005, Vol. 31 Issue 9, p10 

    Presents several letters to the editor referencing the topics and the articles published in the previous issues of the journal "Qualified Remodeler." Comments on the new look of the journal; Remarks on the article "Examining the Industry's Reputation," which discussed what companies can do to...

  • FEEDBACK. Nixon, Jeffrey; Emmons, Michael T.; Jerou, Tom; Bhide, Rajeev; Medina, Larry; Hren, Richard; Bussell, Rick // CRM Magazine;Dec2003, Vol. 7 Issue 12, p8 

    Presents letters to the editor referencing articles and topics discussed in previous issues. "Customer Loyalty? Get Over It. Customer Satisfaction. Way to Go," which focused on customer-supplier relationship; "Outsourcing for Strategic Value, Not to Cut Costs," which discussed the use of...

  • LETTERS TO FORTUNE. Mosley, Wayne; Hill, Mike; Hollabaugh, Pat; Weiss, David; Engelhardt, John; Pellny, Christiane; Farley, Michele U. // Fortune;8/18/1997, Vol. 136 Issue 4, p20 

    Presents several letters to the editor. Views on stock options; Description of a simple way for meeting customer satisfaction; Ways to build customer loyalty.

  • Bring out the Best in Your Staff.  // Review of Optometry;Jun2010 Women In Optometry, p12 

    The article offers several suggestions on how eye care staff in the U.S. should handle patient interaction such as respecting patient's dignity, avoiding snap judgments, and listening attentively.

  • TAXPAYERS HIGHLY SATISFIED WITH ACCOUNTANTS.  // Accounting Today;May2011, Vol. 25 Issue 5, p44 

    The article reports on the satisfaction expressed by tax filers who hired an accountant or a certified public accountant to do their returns, which was disclosed by a survey done by Market Tools.

  • Counselling Effectiveness at a City Counselling Centre. Manthei, Robert // New Zealand Journal of Counselling;2012, Vol. 32 Issue 1, p37 

    An evaluation of a Christchurch counselling centre's services was completed and then compared with the results of earlier studies conducted at the same agency. The results enabled (a) a comparison of earlier client demographic data with similar, more recent data, and (b) a comparison of earlier...

  • Drugnet Europe survey results.  // Drugnet Europe;Apr-Jun2012, Issue 78, p7 

    The article discusses the European Monitoring Centre for Drugs and Drug Addiction's (EMCDDA) survey exploring its newsletter's readership, client satisfaction, and future developments wherein results show more than three-quarters responded that interesting and topical subjects are "mostly" covered.

  • BRIGHT IDEA. L. M. // American Salon;Dec2010, Vol. 133 Issue 12, p36 

    The article presents the views of Marilyn Aase, education and sales director for Simonson's Salon & Spa, on the importance of client consultation.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics