TITLE

FEEDBACK

AUTHOR(S)
Ingraham, Phil; Baker, Clay; Enriquez, Mario
PUB. DATE
November 2005
SOURCE
CRM Magazine;Nov2005, Vol. 9 Issue 11, p14
SOURCE TYPE
Trade Publication
DOC. TYPE
Letter
ABSTRACT
Presents letters to the editor referencing articles and topics discussed in previous issues. "An Inside Look at Outsourcing," which focused on outsourcing; "Helping Consumers to Swallow Cookies," which focused on cookies; "Leveraging the Call Center's Most Underutilized Asset," which commented on call centers.
ACCESSION #
18820274

 

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