TITLE

Is The Customer Always Right?

AUTHOR(S)
Eriksen, Beth; Putnam, Rick; Bursztein, Hugo; Scott, Kevin; Sax, Stan; Mansukhani, Bharat; Ravanis, George
PUB. DATE
August 2004
SOURCE
Restaurant Hospitality;Aug2004, Vol. 88 Issue 8, p12
SOURCE TYPE
Trade Publication
DOC. TYPE
Letter
ABSTRACT
Presents letters to the editor referencing an article discussed in the previous issue. Advice on dealing with customer complaints at restaurants; Importance of customer loyalty; Need for restaurant operators to satisfy their customers.
ACCESSION #
14220339

 

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