EAPs and the bottom line

December 2013
Smart Business Pittsburgh;Dec2013, Vol. 20 Issue 7, p18
An interview with Sandra Caffo, senior director at the insurance firm LifeSolutions, is presented. When asked about the potential payoff of using an employee assistance program (EAP), she replied that it is unproductive due to personal problems. She states that EAPs increase the value of an organization's investment in its workforce. She further states that EAP mitigate business risk through its supervisor consultation program.


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