Learning to Help Through Humble Inquiry and Implications for Management Research, Practice, and Education: An Interview With Edgar H. Schein

March 2011
Academy of Management Learning & Education;Mar2011, Vol. 10 Issue 1, p131
Academic Journal
For more than 50 years, Edgar H. Schein, the Sloan Fellows Professor of Management Emeritus at the Massachusetts Institute of Technology's Sloan School of Management, has creatively shaped management and organizational scholarship and practice. He is the author of 15 books, including Process Consultation Revisited, Organizational Culture and Leadership, Career Anchors, Organizational Psychology, Career Dynamics, and Helping, as well as numerous articles in academic and professional journals. Novelty, clarity, and relevance have always been the guiding principles of his work. In this interview, Schein moves on from his key formative learning experiences to focusing on humble inquiry as the key to building and maintaining the helping relationship. Comprised of both a helper's attitude and behavior, humble inquiry embodies "accessing one's ignorance" and becoming open to what the helper and the helped may learn from each other through observation, genuine empathic questioning, careful listening, and suspension of judgment. Schein not only identifies several challenges within management research, practice, and education, but also offers provocative recommendations to those involved.


Related Articles

  • Conversation with Edgar H. Schein. Luthans, Fred // Organizational Dynamics;Spring89, Vol. 17 Issue 4, p60 

    Presents an interview with Edgar H. Schein, editor of Organizational Dynamics, on his plans for the growth of the journal and his programs for management and organizational developments. Academic attainment of Schein; Previous employment that contributed to his management skills; Views on...

  • M.I.T. builders and M.B.A. teachers. Sullivan, C.C. // Buildings;Aug95, Vol. 89 Issue 8, p30 

    Illustrates how Massachusetts Institute of Technology's (M.I.T.) department of Physical Plant is assisting Sloan School of Management's Tang Center in designing and constructing its `case-method classrooms'. Description of the case method type of construction based on the style of teaching of...

  • Process Consultation, Volume II: Some Lessons for Managers and Consultants. Hornstein, Harvey A. // Academy of Management Executive (08963789);May1987, Vol. 1 Issue 2, p149 

    This article presents a review of the book "Process Consultation: Some Lessons for Managers and Consultants," by Edgar H. Schein.

  • Built for technology.  // American School & University;Oct94, Vol. 67 Issue 2, p14 

    Reports on the commencement of the construction of the Tang Center for Management Education at the Massachusetts Institute of Technology. Design features; Facilities in the building; Use of sophisticated audiovisual and computer technology; Schedule of completion.

  • SNAPSHOT.  // High Country News;3/1/2010, Vol. 42 Issue 4, p3 

    The article focuses on the Massachusetts Institute of Technology project, which tracks garbage from owner to final destination.

  • Cambridge-MIT link-up puts enterprise cash back in the pot.  // Professional Engineering;11/17/99, Vol. 12 Issue 21, p9 

    Reports on the Massachusetts Institute of Technology's partnership with Cambridge University to establish an enterprise center in Great Britain. Government funding of the center; Private-sector sponsorship required by the partnership; Mission of the center.

  • Organizational Change: A Look at Four Theorists. Elassad, Carol; Tippins, Steven // Leadership & Organizational Management Journal;2009, Vol. 2009 Issue 4, p59 

    The article focuses on the views of different theorists on organizational change. Theorist Edgar H. Schein notes that organizational psychology starts with a leader who identifies how to use people to the advantage of the organization. Theorist W. Warner Burke outlines the development of a...

  • Organizational Culture and Leadership. Schein, Edgar H. // Organizational Culture & Leadership - Business Book Summaries;2005, Vol. 1 Issue 1, p1 

    Reviews the book "Organizational Culture and Leadership," 3rd ed., edited by Edgar H. Schein.

  • NED'S TIPS FOR IMPROVING YOURSELF.  // New Equipment Digest;Sep2009, Vol. 74 Issue 9, p10 

    The article reviews several books including "Common Sense Management: Quick Wisdom for Good Managers," by Roger Fulton, "The Firefly Effect," by Kimberly Douglas, and "Helping: How to Offer, Give, and Receive Help," by Edgar H. Schein.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics