Analysts: Relationship Banking Is Out, Now It's All About Context

Sausner, Rebecca
October 2010
Bank Technology News;Oct2010, Vol. 23 Issue 10, p16
Trade Publication
An interview with Alex Sion, vice president of the financial services at Sapient is presented. When asked how personal financial management (PFM) tools can fit to banks, he states that the tool is the key in engaging customers. He states that unless banks adapt mobile technology, several innovations will surge from other places. He emphasizes that the use of branches as broadcast points have several benefits.


Related Articles

  • Ex-Citi Exec Joins Startup Movenbank. Browdie, Brian // American Banker;9/18/2012, Vol. 177 Issue 144, p2 

    The article discusses the appointment of financial executive Alex Sion as president of the financial services company Movenbank and its mobile banking service scheduled for release in 2013.

  • RELATIONSHIP BANKING IS OUT; NOW IT'S ALL ABOUT CONTEXT. Sausner, Rebecca // American Banker;10/20/2010, Vol. 175 Issue 161, special section p20 

    The article presents an interview with Alex Sion who is vice president of financial services at customer experience company SapientNitro. Sion talks about the concept of engagement banking, personal financial management, and budgeting methods. He also answers questions about mobile payments and...

  • Moven, Green Dot Bank Aim to Make Slow Payment Process Transparent. Crosman, Penny // American Banker;11/19/2013, p7 

    The article gives information about Moven and Green Dot Bank as of November 2013 and notes the perspective of Moven's president Alex Sion and Green Dot's president Lewis Goodwin that they are disruptors in the traditional banking industry. Topics include both banks expectation to increase their...

  • Mobile Banking Don't Cell It Short. Condon, Mark // Credit Union Magazine;Jun2007, Vol. 73 Issue 6, p22 

    The author reflects on the use of mobile phones to conduct bank transactions in the U.S. Although the trend is not widely used in the country, the author believes that it is not far from happening. He says that it could greatly benefit consumers because it lightens the load on their wallets....

  • WATCH FOR THE ARRIVAL OF MOVENBANK.  // E-Scan Newsletter;May2012, Vol. 38 Issue 5, p7 

    The article reports that MovenBank, which launches later this year, plans to be a mobile bank for the smartphone age, introducing the latest technology and raising the bar on service. Movenbank will use the platform of social media to inform its credit decisions. The platform will also be used...

  • Addressing the Challenges of Digitalization. Gupta, Rahul // Siliconindia;Mar2014, p38 

    The author discusses the aspects of digital adoption for the mobile banking industry in the U.S. He examines the use of smartphones for the mobile banking sector with mobile check deposit wherein the consumers have high expectations on the capability of digital banking in any channel. He also...

  • Why Early Adoption Of Mobile Banking By Banks Could Be Risky For Credit Unions. McKenna, Sean // Credit Union Journal;12/17/2007, Vol. 11 Issue 50, p8 

    The article comments on the risks related to the adoption of mobile banking by credit unions in the U.S. Mobile banking allows consumers to check balances, pay bills and transfer funds from cell phones. The decision of credit unions to adopt mobile banking technologies may force members to...

  • MOBILE BANKING ADOPTION IN BANKING SECTOR OF PAKISTAN. Saleem, Zohra; Rashid, Kashif // Journal of Yasar University;Jan2011, Vol. 6 Issue 21, p3538 

    Today, the advancement in the field of telecommunication has provided financial sector firms an opportunity to introduce new technological innovation in providing services to customers. Banks have adopted mobile banking as the key financial service to provide utility and ease to customers. Based...

  • Mobile Banking: The Time is Now! O'Connor, Vicki // Maine Community Banker;2008 Banking Solutions, p48 

    The article focuses on the need for financial institutions to develop their strategies for offering mobile banking. Industry analysts reportedly express that the number of mobile banking users in the U.S. could exceed 1.6 million in 2008 and could increase to more than 35 million users by the...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics