TITLE

Climate Change

PUB. DATE
October 2009
SOURCE
Best's Review;Oct2009, Vol. 110 Issue 6, p99
SOURCE TYPE
Trade Publication
DOC. TYPE
Interview
ABSTRACT
An interview with Yogendra Goyal, vice president and head of insurance sales at EXL Service, is presented. When asked about the trends that he sees around business process outsourcing (BPO), he asserts that there is a shift in the interest of insurers toward middle market segment, a high outsourcing adoption rate, and creation of a global delivery model to fulfill their needs. He relates that BPO companies are more likely to seek data-driven decisions.
ACCESSION #
44773405

 

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