'A lot of factors' fed dealers' anger, says Ford Division chief

Harris, Donna
January 2001
Automotive News;1/29/2001, Vol. 75 Issue 5913, p14i
Trade Publication
Interviews Jim O'Connor, Ford Division president, on how the company is responding to dealers. Reasons for the bottom rank of the company in the National Automobile Dealers Association's Dealer Attitude Survey; Issue of the two-tier pricing of the Blue Oval program.


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