No can do

Davis, Tricia Holly
October 2008
Utility Week;10/31/2008, Vol. 29 Issue 24, p36
Trade Publication
An interview with Henry Pringle, Xchanging head of trading and the former procurement manager for the British Department of Health, is presented. He cites some negative examples of utility services including instances where suppliers can object to changing supplies without citing a reason. On a positive view, he notes that suppliers are listening to billing issues. He reveals that the company's number one need is flexibility.


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