'We need to listen to people more than we do.'
- BA chaos blamed on lack of staff. // People Management;9/2/2004, Vol. 10 Issue 17, p9
Reports on the criticism received by British Airways (BA) for poor workforce planning in September 2004. Impact of flight delays and cancellations on passengers; Statement issued by the company on the cause of the problems; Perception of Mike Terry, professor of industrial relations and...
- HR helps BA to survive turbulence. Smedley, Tim // People Management;8/21/2008, Vol. 14 Issue 17, p8
The reports that the human resources (HR) department of British Airways (BA) has been restructured to help the company survive. Tony McCarthy, head of people and organisational effectiveness at BA, says the company is in a good business position, despite the global economic slowdown. BA Chief...
- New wave of US hopefuls mix luxury with low fares. Field, David // Airline Business;Aug2005, Vol. 21 Issue 8, p13
Focuses on the business plans of the airline industry in the U.S. for 2005. Factors that affect the industry; Personnel management at British Airways; Reduction in the fare offered by Skylink Airways.
- New blood for major airlines. // Travel Weekly: The Choice of Travel Professionals;9/9/2005, Issue 1786, p22
The article focuses on the issues related to the management of British Airways PLC, EasyJet Airline Co. Ltd. and Air France. British Airways chief executive Rod Eddington will leave the company on September 30, 2005 after five years with the airline and is immediately succeeded by former Aer...
- BA man seeks new Pop I-dole. // Travel Trade Gazette UK & Ireland;3/4/2002, Issue 2503, p24
Talks about Flop Idle, the scheme proposed in British Airways PLC, wherein employees would vote 'Pop Idol'-style on who to make redundant. Price of phone votes; Reason for the proposed scheme.
- BA in profit despite Â£200m spring loss. // Travel Trade Gazette UK & Ireland;5/26/2003, Issue 2565, p7
Reports on the financial performance of airline British Airways PLC, as of May 2003. Pre-tax profit; Revenue; Savings; Sales and marketing costs.
- BA quits Paddington check-in. // Travel Trade Gazette UK & Ireland;7/14/2003, Issue 2572, p6
Reports that British Airways PLC will withdraw from Heathrow's central London, England check-in desk facility at the Paddington station. Number of the airline's passengers who used the Paddington check-in in 2002; List of carriers that are still using Paddington.
- Having It Your Way. Hickey, Kathleen // Traffic World;1/24/2000, Vol. 261 Issue 4, p44
Reports the revamp of the onboard supply chain in the British Airways. Efforts to improve customer service; Achievement of high service levels at the expense of high inventory levels; Details on the distribution centers of the airline.
- Trade faces new round of BA cuts. Clarke, Michael // Travel Weekly: The Choice of Travel Professionals;3/10/2003, Issue 1658, p80
Reports on the cost-cutting initiatives of British Airways Plc. Reduction in spending through renewed contracts with its suppliers; Implementation of a self-style culture for customers and staff.