Taking 'Off the Shelf' Out of the Picture

Dumiak, Michael
February 2008
Bank Technology News;Feb2008, Vol. 21 Issue 2, p16
Trade Publication
An interview with Ken Janssens, an emerging markets business technologist for Europe, the Middle East and Asia, is presented. When asked about the difficulties experienced by the in-house system, he replied that when they deal with vendors, there are times that they do not have representative officers in Tokyo, Hong Kong, Johannesburg, London and Frankfurt who can deal with things, and handle maintenance when needed.


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