November 2007
Financial & Insurance Meetings;Nov/Dec2007, Vol. 43 Issue 6, p7
Trade Publication
An interview with David Townshend, Marriott's senior vice president is presented. He talks about the changing landscape in the hotel reservation business as the reason for the reorganization of Marriott's sales force. With the hotel's goal to be more customer-centered, a primary point of contact within Marriott who will cater to the needs of a single company was established. Townshend assures the insurance and financial services sector that the hotel has assigned more account executives to their segment.


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