Deriving Value from IT

November 2007
Bank Technology News;Nov2007, Vol. 20 Issue 11, Special section p3
Trade Publication
An interview with Jost Hoppermann, vice president of Forrester, is presented. When asked of the key trends that drive technology investment, he says the trends are industrialization, the selective application outsourcing, and future banking platforms. He shares that it is important to be closer to the customer and to be less of a remote company than banks. He also reveals his uncertainty on what Web 2.0 is impacting on the business side of the bank.


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