TITLE

A Window into What's Now and What's Next

PUB. DATE
September 2007
SOURCE
Bank Technology News;Sep2007, Vol. 20 Issue 9, Special section p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Interview
ABSTRACT
An interview with Vincent Oliva, vice president of Gartner Research, is presented. When asked on what most bankers worries about, he refers to the top three issues which is on maintaining competitive advantage, acquiring new customers and maintaining existing customers. Oliva believes that the Internet is a big centerpiece of the strategy, where looking into other marketplace where Internet can play is important. He comments on the importance of transparency.
ACCESSION #
26929205

 

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