TITLE

Creature comforts

AUTHOR(S)
Bayes, Robin
PUB. DATE
May 2007
SOURCE
Travel Weekly Australia;5/18/2007, Issue 48, p14
SOURCE TYPE
Trade Publication
DOC. TYPE
Interview
ABSTRACT
An interview with Lynne Ireland, vice president of Small Luxury Hotels of the World's (SLHW) Asia Pacific hotel, is presented. When asked about the customers' expectation from the industry, she emphasizes the presence of excellent quality of service, cuisine and brilliant facilities. She stresses that price is an obstacle for the clients if their experience does not match with the expectation. Information about the services' properties included in the luxury category is included.
ACCESSION #
25306073

 

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