Mystery Shopper

Jardine, Kate
January 2007
Travel Weekly Australia;1/12/2007, Issue 32, p18
Trade Publication
An interview with Flight Centre Ltd. travel agent Kate Jardine is presented. Jardine has stated that she had worked as a travel agent for about seven months. She has shared about the secret to being a good travel agent, which is to listen to the client and giving them the time they need from the agent. She also shared about the first thing she packed in her bag when she is going away.


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