Beau Rivage Scours the World For New Training Concepts

Hays, Scott
October 1999
Workforce (10928332);Oct99, Vol. 78 Issue 10, p123
Interviews Barry Shier, chief executive officer of Beau Rivage spa resort in Mississippi, about the company's operations and training programs. Time prior to the opening of the resort when hiring and training occurred; Employee traits; Themes of training programs; Training techniques; Monitoring of employees; Participation of employees in refresher courses; Involvement of the human resources department in setting the agenda.


Related Articles

  • Casa de Campo believes a well-trained staff guarantees guest satisfaction. Guadalupe-Fajardo, Evelyn // Caribbean Business;5/1/2003, Vol. 31 Issue 17, p42 

    Reports on the partnership between resort operator Central Romana Corp. and Costa Crociere in opening a preparatory institute for resort employees. Construction of training facilities; Courses in culinary arts and housekeeping; Development of training courses with cruise lines for hiring...

  • Ropes challenge course fosters leadership skills, teambuilding. Arcamonte // Business Journal Serving Fresno & the Central San Joaquin Valley;08/16/99, Issue 322500, p21 

    Discusses the an employee training program called ropes challenge course offered at the Wonder Valley Ranch Resort in Fresno, California. Mechanics of the game; Psychological impact on participants; Comments from human resource officers.

  • Tennis, anyone? Baron, Eric R.; Petrini, Catherine M. // Training & Development;Jul95, Vol. 49 Issue 7, p15 

    Highlights training and development principles learned by a corporate trainer at a tennis camp. Consistency of message delivered; Need for positive reinforcement; Sensitivity to poor performance; Use of video tapes in training.

  • PARADISUS Has New Staff in Cancun. Pike, Joe // Travel Agent;1/21/2008, Vol. 332 Issue 2, p34 

    The article features Paradisus Riviera Cancun resort in Mexico. The resort boosts of its staff that are trained to orchestrate a positive experience for its guests and its all suite accommodations and selection of international gourmet dining options and spa services. In addition, the resort...

  • Training Academy Key to Wequassett's Success. Wolfe, Paris // Lodging Hospitality Exclusive Insight;1/9/2012, p3 

    The article focuses on the success of the Wequassett Academy training program of the Wequassett Resort & Golf Club in Cape Cod, Massachusetts. The academy started in 2005 and trains the resort's 375 employees. It is said that the program is managing partner Mark Novato's way of quickly building...

  • National spa-industry report released.  // Massage Magazine;Sep/Oct2003, Issue 105, p72 

    Focuses on the release of the portrait of the spa industry by the Spa Association. Cost of employee benefits and training; Identification of top 10 trends in the spa industry; Details on the career development among spa professionals.

  • Gaining Experience: On-the-job Training. Lane, Nancy // Spa Australasia;2011, Vol. 47, p50 

    The article reports that William Angliss Institute has collaborated with Hilton Worldwide as a training provider to new graduates for the new spas of the hotel chain Eforea Spa that are operating worldwide.

  • Educate In-House: Become a Training Spa with International Accreditation. Moran, Rachel // Spa Australasia;2011, Vol. 47, p52 

    The article reports on the need of providing training opportunities for spa staff among of day spas, medispas, and destination spas in order to retain them and to broaden their skill set.

  • To the rescue.  // New Hampshire Business Review;7/25/2003, Vol. 25 Issue 16, p6A 

    Reports that Mount Washington Hotel & Resort has begun providing emergency procedure training to resort employees. Program highlights; Estimated emergency response time at the resort; Skills taught by Ed Daniels, a member of the Twin Mountain Fire Department.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics