TITLE

Love Thy Customer

AUTHOR(S)
Beasty, Colin
PUB. DATE
May 2006
SOURCE
CRM Magazine;May2006, Vol. 10 Issue 5, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Interview
ABSTRACT
Presents an interview with Rick Kirschner, author of the book "Love Thy Customer." Ways to communicate with customers; Actions to be taken to keep employees focused on customer service; Information on his book.
ACCESSION #
20714353

 

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