Holy Cross Hospital Bounces Back from Near Collapse
- Don't repeat past mistakes when hiring. Alfus, Phil // Hotel & Motel Management;3/21/94, Vol. 209 Issue 5, p13
Focuses on the importance of choosing qualified staff and employees for quality service improvement in the hospitality industry. Empowerment as a management technique; Responsibility of people screening the applicants.
- Coach for success. Perry, Philip M. // Materials Management in Health Care;Apr2000, Vol. 9 Issue 4, p38
Discusses elements of a good employment coaching session for use in hospital settings. Creation of a positive mind-set; Staying objective while letting an employee voice his or her concerns; Ways to bolster an employee's self-esteem; Involvement of staff members in discussing causes of...
- In the struggle for labor, some find strength in numbers. Klara, Robert // Restaurant Business;6/10/96, Vol. 95 Issue 9, p24
Reports on US-based hospitality industry companies' efforts to solve their personnel management-related problems. Meeting among hospitality companies searching for solutions to their human-resources problems.
- BETWEEN US. Thomas, Donna Ojanen // RN;Oct86, Vol. 49 Issue 10, p73
Discusses several hospital issues. Tip on personnel evaluations; Advice on a disagreement between two nurses; Suggestion for a manager who has been outranked and out of an office.
- Hospitals putting benefits under the knife. Woolsey, Christine // Business Insurance;4/10/95, Vol. 29 Issue 15, p6
Reports that American hospitals are trying to contain expenses by reducing their own employee benefit plans. Survey conducted by the Human Resource Advisory Group of Coopers & Lybrand LLP; Increase in employee contributions for group insurance plans; Reduction of educational benefits; Contact...
- Retaining Staff the Magnet Way: Fostering a Culture of Professional Excellence. Pieper, Shannon K. // Healthcare Executive;May/Jun2003, Vol. 18 Issue 3, p12
Explores the use of magnet strategies for retaining hospital staff. Magnet culture; Magnet designation; Involvement of the entire organization; Strengthening of frontline nursing leadership; Improvement of physician relationships.
- Discussion threads from Table Talk. // Caterer & Hotelkeeper;9/10/2010, Vol. 200 Issue 4644, p16
In this article, the author discusses issues surrounding the hospitality industry including the improper training of staff, the bullying and the rudeness of guests in Great Britain.
- Currents: Human resources. // H&HN: Hospitals & Health Networks;11/5/94, Vol. 68 Issue 21, p16
Reports on developments concerning human resources issues among hospitals in the United States. Trends concerning roles of professionals in hospitals; Survey conducted by administrators at the Vermont Hospital Association; Contact information on the study; Winners of the Community Awareness...
- Confronting the disruptive physician. Linney, Barbara J. // Physician Executive;Sep/Oct1997, Vol. 23 Issue 7, p55
Offers ways to manage disruptive physician behavior in hospitals. Definition and communication of expected behavior; Laws concerning disruptive physicians; Assessment and rehabilitation of disruptive physicians. INSETS: Crime and punishment.;Resources for managing disruptive physicians..