TITLE

Putting Technology in its Place

PUB. DATE
October 2004
SOURCE
Bank Technology News;Oct2004 Supplement, Vol. 17, p15
SOURCE TYPE
Trade Publication
DOC. TYPE
Interview
ABSTRACT
This article presents an interview with Thomas Wiles, senior director and head of Internet banking, American Express Bank Ltd. (AEB) on issues related to the use of technology. According to Wiles, the Internet investment as a key growth driver, and want to use it to become a virtual international department for AEB client banks. This means taking all of its capabilities and making them available to its clients online, either through its Web site or as components that they can plug into their own web offering. Banks are looking for ways to simultaneously expand their product offering and reduce their operational costs and risks, that's what AEB is responding to.
ACCESSION #
14730151

 

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