TITLE

Tom Peters' video guide to keeping customers happy

AUTHOR(S)
McHale, Jo
PUB. DATE
January 1995
SOURCE
People Management;1/12/1995, Vol. 1 Issue 1, p52
SOURCE TYPE
Review
DOC. TYPE
Entertainment Review
ABSTRACT
Features `Customer Service with Soul,' a video tape released by Tom Peters. Companies that exhibited their commitment to putting customer first and succeeded in it; Comments about the video.
ACCESSION #
9710226771

 

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