- Training resources. // People Management;02/06/97, Vol. 3 Issue 3, p48
Presents on training resources for employees released in Britain. KPMG's `Video Guide to Self Assessment'; `Melrose's `Mindgym: Fit Thinking for Fast Times'; Professional Communicators' plan to design and script short training plays.
- AN EFFECTIVE RESOURCE TO HELP YOU STAMP OUT BULLYING AND HARASSMENT IN THE WORKPLACE. Solomon-Pryce, Carolyn // People Management;10/12/2006, Vol. 12 Issue 20, p53
The article reviews the educational DVD recording "Bully Beware!," produced by Angel Productions.
- Giving power to staff leads to better customer service. McHale, Jo // People Management;02/09/95, Vol. 1 Issue 3, p50
Reviews the videotape `Power to the Customer.'
- Programmed for service. Hughes, Paul // Entrepreneur;Dec1993, Vol. 21 Issue 12, p184
Reports on `Communication Briefings' newsletter's introduction of `Communicating With Customers,' a video on customer service training. Use of skits and humor in identifying six kinds of unwanted employees in small businesses; Pointers showing front-line employees when and how to solve...
- Whale Done! // T+D;May2003, Vol. 57 Issue 5, p111
Reviews the video recording 'Whale Done.'
- Are Tellers Projecting the Right Image? Albro, Walt // Bank Marketing;Jan2000, Vol. 32 Issue 1, p56
Introduces the videotape and workbook training program being offered by the Bankers Training and Consulting Co. Features of the program entitled `Tellers: Public Relations Experts.'
- In gear. Abernathy, Donna J. // Training & Development;Jul99, Vol. 53 Issue 7, p71
Features various tools for employee training. Includes the software `WBT Manager,' which handles Web-based training delivery; `Integrating Work and Family Life: The Wharton Resource Guide,' edited by Stewart D. Friedman, Jessica DeGroot and Perry M. Christensen; `After the Hire: Retaining Good...
- Video review. // Automotive Marketing;Dec94, Vol. 23 Issue 12, p50
Introduces training videos for the automotive aftermarket industry. SKF USA Inc.'s `Bearing Time' describing the advantages of both unit and split pillow blocks; Pylon Mfg. Corp.'s video for selecting and installing Lexor wiper blades and wiper inserts; Media Group Inc.'s `Employee to ISO 9000'...
- Media reviews. // Training & Development;Dec98, Vol. 52 Issue 12, p66
Presents audio-visual aids for employee training consultants in the United States available as of December 1998. `Team Nightmares: Solutions to Your Top Team Problems' video tape from American Media; `ToolBook II Instructor 6.1' computer software from Asymetrix Learning Systems; Contact...