TITLE

Users need to demand good service before it becomes a thing of the past

AUTHOR(S)
Parsley, Steve
PUB. DATE
October 1993
SOURCE
PC Week;10/4/93, Vol. 10 Issue 39, p81
SOURCE TYPE
Trade Publication
DOC. TYPE
Editorial
ABSTRACT
Opinion. Urges users to speak out before the service and customer communications become an optional feature in the computer industry. Author's experience in calling a computer company concerning a demonstration copy of their remote-access software.
ACCESSION #
9402083028

 

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