Compassion, care, dignity and respect: the NHS needs a culture change

Singh, Iqbal; Roberts, Nicholas; Irving, Robert; Singh, Neena
March 2013
British Journal of Hospital Medicine (17508460);Mar2013, Vol. 74 Issue 3, p124
Academic Journal
The author reflects on the delivery of safe care. He states that safe care should be given with dignity, respect and compassion which are the fundamental priority of health professionals. He also states that the National Health Services (NHS) should develop such a culture that can encourage health professionals. The author suggests that care of older patients should include nutrition, cultural, and communication needs. INSET: KEY POINTS.


Related Articles

  • The Francis report: every renal manager's responsibility. Ellis, Peter; Abbott, Jane // Journal of Renal Nursing;Mar2013, Vol. 5 Issue 2, p103 

    The Francis report into the failings at Mid Staffordshire NHS Foundation Trust makes some key observations about the culture of care that allowed such failings to occur. Here Peter Ellis and Jane Abbott identify the key aspects of the report and its recommendations, which the renal manager must...

  • When the 'caring' profession IS PERCEIVED NOT TO CARE. WALTON, JO ANN // Nursing Review (1173-8014);2013, Vol. 13 Issue 5, p29 

    In this article, the author ponders on the state of the nursing industry in New Zealand in 2013. She mentions an incident of patient care failure that occurred in Great Britain, resulting in neglect, abuse, and death of patients. She also offers information on the book "From Ward to Whitehall,"...

  • AHEAD OF THE GAME. Coombes, Rebecca // BMJ: British Medical Journal (International Edition);6/28/2008, Vol. 336 Issue 7659, p1465 

    This article discusses how Great Britain's National Health Service (NHS) has begun collecting patient reported outcome data in an attempt to improve the quality of their services. The NHS collects data related to hip and knee replacements, inguinal hernias and varicose veins. The author...

  • More than 3,000 written complaints a week against the NHS.  // Operating Theatre Journal;Sep2012, Issue 264, p8 

    The article highlights a rise in written complaints against NHS in the year 2011-12. It also presents the Todays Health and Social Care Information Centre (HSCIC) report: Data on Written Complaints in the NHS, 2011-12 through hospital and community health services that was mandated for...

  • NHS Information Centre reports on just over 148,000 written complaints about the health service.  // Operating Theatre Journal;Sep2011, Issue 252, p14 

    The article focuses on the decrease in the number of reported complaints at the Great Britain's National Health Service for its annual collection regarding the health service in 2010-2011 as compared to 2010.

  • Parliamentary and Health Service Ombudsman: addressing the failings. Tingle, John // British Journal of Nursing;5/28/2015, Vol. 24 Issue 10, p542 

    The article discusses the Parliamentary and Health Service Ombudsman (PHSO) and how they handle patient complaints about the National Health Services in Great Britain. The author comments on patient satisfaction, quality control of medical care, and communication. Other topics include patients'...

  • The Berwick Report: let's hear it for the NHS. Peate, Ian // British Journal of Nursing;9/26/2013, Vol. 22 Issue 17, p989 

    In this article the author reflects on a report on reducing patient harm in National Health Service (NHS) health care facilities in Great Britain which was released by patient safety expert Don Berwick. He suggests that Berwick's report contains many ideas and guiding principles which can...

  • Guest editorial. The Francis inquiry: a lost opportunity? Gillam, Steve // Quality in Primary Care;2013, Vol. 21 Issue 4, p205 

    The article presents the author's comments on Sir Robert Francis' inquiry into the Mid-Staffordshire Trust of the British National Health Service (NHS). According to the author, many people working in the NHS recognise several problems therein, including staffing shortages, financial...

  • THE TIMMINS REPORT. After Francis: has the shock been big enough? Timmins, Nick // British Journal of Healthcare Management;Mar2013, Vol. 19 Issue 3, p150 

    No abstract available.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics