A New Mindset for Hospitals

Roberts, Andrew
September 2008
Marketing Health Services;Fall2008, Vol. 28 Issue 3, p38
Academic Journal
The author discusses the importance in the medical community of benchmarking. Benchmarking is the practice of comparing the services offered at one hospital with the services offered at a competing hospital. It is important to have a regular schedule for benchmarking. It is important for a benchmarking process to be well established so that new employees can put it into practice. It is also important to compare a wide variety of information rather than relying on just one metric.


Related Articles

  • best practices for improving revenue capture through documentation.  // hfm (Healthcare Financial Management);Jun2007, Vol. 61 Issue 6, p44 

    The article discusses the best practices to enhance clinical documentation in hospitals in the U.S. Hospitals should engage in individual physician profiling to motivate medical staff and track progress over time and tailor improvement training sessions. It is important to educate medical staff...

  • Communication and Decision-Making in Corporate Boards. Malenko, Nadya // Review of Financial Studies;May2014, Vol. 27 Issue 5, p1486 

    Time constraints, managerial power, and reputational concerns can impede board communication. This paper develops a model where board decisions depend on directors' effort in communicating their information to others. I show that directors communicate more effectively when pressure for...

  • First year wisdom for next year's disclosure. Doubleday, Diane; Knieriem, Amy // Directors & Boards;2007 4th Quarter, Vol. 32 Issue 1, p40 

    The article discusses the disclosure tips that help board of directors in U.S. companies in creating executive compensation disclosures for 2008. The tips are based on lessons learned during the first proxy season under the new Securities and Exchange Commission (SEC) rules. The authors suggest...

  • A Scoring Tool for Websites -- A Case of Sustainable Organizations. GOMAA, Ahmed; PAUKETT, Rachel; DATTEL, Andrew R. // European Journal of Interdisciplinary Studies;2014, Vol. 6 Issue 1, p1 

    This paper introduces a scoring tool to analyse company sustainability marketing efforts. We identify the expected scores for the companies selected on Corporate Responsibility Magazine's list of 100 Best Corporate Citizens of the year. The scoring tool is based on the aspects of sustainability...

  • Benchmarking and Transparency: Incentives for the Pharmaceutical Industry’s Corporate Social Responsibility. Lee, Matthew; Kohler, Jillian // Journal of Business Ethics;Sep2010, Vol. 95 Issue 4, p641 

    With over 2 billion people lacking medicines for treatable diseases and 14 million people dying annually from infectious disease, there is undeniable need for increased access to medicines. There has been an increasing trend to benchmark the pharmaceutical industry on their corporate social...

  • Assessment: The Second Element of Safety Excellence. Mathis, Terry L. // EHS Today;Oct2015, Vol. 8 Issue 10, p16 

    The article discusses aspects of the safety and excellent performance of the businesses in the U.S. It highlights the impact of several factors to the organizational performance including administration, benchmarking and specific programs. It also examines the accuracy of perceptions to improve...

  • benchmarking boon tapping publicly available data to improve performance. Shoemaker, William // hfm (Healthcare Financial Management);Jun2011, Vol. 65 Issue 6, p88 

    The article reports that the Centers for Medicare and Medicaid Services (CMS) maintains data repositories for the use of hospitals to be used in benchmarking activities for service improvement in the U.S. It explains that these data provide detailed comparison of one hospital's experiences with...

  • Inferring Reporting-Related Biases in Hedge Fund Databases from Hedge Fund Equity Holdings. Agarwal, Vikas; Fos, Vyacheslav; Wei Jiang // Management Science;Jun2013, Vol. 59 Issue 6, p1271 

    This paper formally analyzes the biases related to self-reporting in hedge fund databases by matching the quarterly equity holdings of a complete list of 13F-filing hedge fund companies to the union of five major commercial databases of self-reporting hedge funds between 1980 and 2008. We find...

  • Fixed Income Gets Active. Delegge, Ronald L. // Research;Apr2010, Vol. 33 Issue 4, p17 

    The article offers information on the new managed bond exchange traded funds (ETFs) that would compete in the fixed-income ETF marketplace. It mentions that the financial firm Grail Advisors LLC had introduced its bond ETFs which would allow investment managers unrestricted trading but with...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics