Competition Breeds Service Excellence

Evans, Burce
October 2008
Fire Chief;Oct2008, Vol. 52 Issue 10, p26
Trade Publication
The author reflects on the issues concerning several emergency medical services (EMS) organizations in the U.S. He states that a company officer has the responsibility in spreading a positive attitude toward excellent fire based EMS and patient care. He also notes that fire-based EMS groups need to recognize that it takes a great effort to achieve an excellent service in the business.


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