Why engagement is set to revolutionise public service

Butler, Mark
September 2008
People Management;9/18/2008, Vol. 14 Issue 19, p21
The author talks about the impact of engagement work on organizations. He states that enlightened organizations embrace partnership working, while others stop short staff engagement to mean only surveys, communications, and industrial relations activities. He also states that organizations must ensure the core strategies are based on sound principles and strong enough to reach an organization, to adapt tools and techniques to fit local needs, and to overcome the practical and cultural obstacles in the way.


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