Crisis Leadership

Tichy, Noel; Bennis, Warren
May 2008
Leadership Excellence Essentials;May2008, Vol. 25 Issue 5, p3
The authors examine the challenge to leadership posed by judgement calls in crises. They outlines the process of making a good judgement during times of crisis which include a preparation, call and execution phase. The authors point out that a successful call is vastly increased if they are made in the context of a Teachable Point of View (TPOV) and storyline, otherwise leaders which lack of it tend to make bad crisis judgement.


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