An Ear for Listening

Benzel, David
May 2008
Security: Solutions for Enterprise Security Leaders;May2008, Vol. 45 Issue 5, p34
Trade Publication
The author comments on children being disrespectful nowadays and how parents respond with this kind of situation. He presents the different types of personalities of children, which include the fast-twitch responder and the slow-twitch responder. He cites that listening is an art and a skill and it requires self discipline and focus. He suggests an approach called "tell-me-more" that works well with this kind of situation.


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