Small Changes Lead to Large Effects

Newbold, Philip; O'neil, Michael J.
March 2008
Frontiers of Health Services Management;Spring2008, Vol. 24 Issue 3, p23
The authors reflect on the emergence of convenient care clinics (CCCs) in the healthcare industry in the U.S. They discuss the benefits that the healthcare industry could gain from the emergence of CCCs. They believe that this consumer-driven business model could drive the needed change within the healthcare industry as it helps improve access to healthcare services and quality of medical care at a lower price.


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