Making Changes, Not Taking Chances

Hunt, Steve
February 2008
Security: Solutions for Enterprise Security Leaders;Feb2008, Vol. 45 Issue 2, p18
Trade Publication
The author reflects on the security vendors approach to customer's business problem. He said that big vendors should change their approach and follow the action taken by International Business Machines Corp. (IBM) in changing its focus from technology to customers. He adds that when manufacturers will focus on customers, they will make more money and customers would be satisfied with the services they provide.


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