Harris, Mark
October 2007
People Management;10/18/2007, Vol. 13 Issue 21, p7
The author reflects on the importance of occupational psychology combined with analytical toolkit in solving business problems. He states that the balance between systems thinking and analytical tools is a powerful combination. It is one that they as occupational psychologists, are uniquely trained and prepared for. At a macro level, these tools enable their profession to make a difference to a company's performance, to the satisfaction of the workforce and, ultimately, to the customer experience of those interacting with that company.


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