Course Correction

Kramer, Roderick
October 2007
Leadership Excellence Essentials;Oct2007, Vol. 24 Issue 10, p11
The author presents his view that building trust is essential for leaders especially when a change in course is indicated. He notes that in order for trust to flourish, the followers must have confidence in the leader's intentions and motives as well as in his competence, confidence and ability. He also adds that leaders should not be afraid to flip-flop on an issue if it indicates a change in opinion rather than appear as indecisive. Tips are offered for maintaining trust within an organization.


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