TITLE

Should UC Be A Service?

AUTHOR(S)
Krapf, Eric
PUB. DATE
October 2007
SOURCE
Business Communications Review;Oct2007, Vol. 37 Issue 10, p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Editorial
ABSTRACT
The author reflects on the practice of enterprises using hosted services as they make the transition to Unified Communications (UC) in a contact center. The author believes the assertion that network based services can provide investment protection and technology expertise in a time of transition.
ACCESSION #
27037082

 

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