Warsop, Tom
September 2007
Bank Technology News;Sep2007, Vol. 20 Issue 9, p41
Trade Publication
The author reflects that consumer empowerment could be considered as the most significant trend or event of the past two decades. He argues that it was seen that consumers have become able, through the Internet and other technology advances, to access and interact with their own financial information. He believes that the more important and interesting trend concerns how the Internet and other macro-trends, such as globalization, have contributed to a massive deal with their financial affairs.


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