Delivery: Let's be very careful

August 2007
Furniture/Today;8/20/2007, Vol. 31 Issue 49, p4
Trade Publication
The article comments on the need for the furniture industry to evaluate its delivery systems. According to the author, the pass/fail grade for retailers is typically based on the customer's delivery experience. The author also relates a report about a lawsuit filed by Best Western Hotel in Canada against a Canadian furniture supplier to illustrate the importance of proper delivery of goods.


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