When you claim, it's not what you say, it's how you say it

Vaux, Gary
May 2007
Community Care;5/31/2007, Issue 1675, p33
The author reflects on the use of voice risk analysis (VRA) or lie detectors to identify suspect benefit claimants in Great Britain. He cites that VRA technology is being used by some insurance companies, while others decided that it was a waste of time and money. He notes that the housing benefit section may ask for a higher standard of proof of entitlement for some claimants than others, which could be open to legal challenges.


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